Help
Contact
Questions about patterns, counts or matching what you own.
Questions about a pattern, a piece count or matching something you already own? We are happy to help.
Reach us
Email hello@oneida-us.com and we normally reply within a business day. For order status, tracking and returns on an Amazon purchase, your Amazon account has the fastest tools and we are glad to help alongside them.
Before you write
- Not sure how many pieces? The setting builder works it out in about thirty seconds.
- Choosing between patterns? Try the pattern finder.
- Matching an inherited set? Start with replace a piece.
A note on who we are. This is an independent store curating the Oneida range and linking to it. We are not Oneida Consumer LLC or Lenox Corporation, and the address in our footer is the historic Mansion House museum rather than a company office.